Customer Support
Context Help
If you feel lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A popup will open. It comprises comprehensive info about all the operations that you can perform on the page in question. Each context menu appears on the same page so that you can quickly return to your work.
Video Tutorials
We have a rich range of how-to videos clarifying how to use our Control Panel. They're intended for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can quickly find their way around our Control Panel by merely watching our step-by-step how-to video clips.
F.A.Q.
If you can't find the answer you are looking for, check out our extensive FAQ section, which contains questions asked by actual customers and provides practical solutions. We periodically "revamp" our Frequently Asked Questions database with new entries in an attempt to embrace all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't find the solution you need in the Frequently Asked Questions section either, you can touch base with our great team of support engineers available 24/7/365 and ready to help you with any issue. Each support ticket you open will be replied to within sixty minutes (the average ticket response time being just twenty minutes), so you won't have to wait a long time to receive an answer to your question.